Help Center

How do I log in?

If you received an email or text message from us:

  1. Click on the link in the email
  2. Once opened, click “View Bill Details”
  3. As prompted, verify your identity (date of birth, SSN, and/or account number - options will vary based on what data we have on file for you)

If you visited the payment site directly:

  1. Enter the bill ID located in the upper right corner of your statement
  2. As prompted, verify your identity (date of birth, SSN, and/or account number - options will vary based on our records.)

Otherwise, you can find your account here.

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Wed 8AM to 6PM, Fri 8AM to 6PM, Thu 8PM to 6PM PST.